Support & FAQ Support & FAQ

Yes. iPhone shows the table, score, and timing zone, while Apple Watch detects your real wrist swing. Without Apple Watch, you can view the interface but cannot get the full hitting experience.

Yes. iPhone shows the table, score, and timing zone, while Apple Watch detects your real wrist swing. Without Apple Watch, you can view the interface but cannot get the full hitting experience.

1. Ensure that your iPhone and Apple Watch are successfully paired, and that Bluetooth/Wi-Fi is toggled ON.
2. Open the App on both your iPhone and Watch. They will establish a connection automatically. Once connected, the watch shows a connected or swing-ready state.
3. If connection takes too long, keep the iPhone app in the foreground and reopen the Watch app.

1. Ensure that your iPhone and Apple Watch are successfully paired, and that Bluetooth/Wi-Fi is toggled ON.
2. Open the App on both your iPhone and Watch. They will establish a connection automatically. Once connected, the watch shows a connected or swing-ready state.
3. If connection takes too long, keep the iPhone app in the foreground and reopen the Watch app.

1. Check your settings: Make sure the "Active Hand" (Left or Right) configured in the watch matches the wrist you are wearing your Apple Watch on.
2. Swing sensing requires a relatively quick, deliberate stroke movement mimicking a table tennis shot. Minor arm jitters may not trigger detection.

1. Check your settings: Make sure the "Active Hand" (Left or Right) configured in the watch matches the wrist you are wearing your Apple Watch on.
2. Swing sensing requires a relatively quick, deliberate stroke movement mimicking a table tennis shot. Minor arm jitters may not trigger detection.

You can pause on the iPhone game screen or use the pause/resume controls on the Apple Watch workout card. If the iPhone does not sync immediately after pausing from the system card, reopen the Watch app or bring the iPhone app to the foreground; the state will resync when the connection is restored.

You can pause on the iPhone game screen or use the pause/resume controls on the Apple Watch workout card. If the iPhone does not sync immediately after pausing from the system card, reopen the Watch app or bring the iPhone app to the foreground; the state will resync when the connection is restored.

1. Open the system "Health" App on your iPhone.
2. Tap your profile picture in the top right → Select "Apps" → Choose "PingPong".
3. Turn on the read/write permissions for "PingPong". HealthKit permission is used to maintain the Apple Watch workout session, background swing sensing, and workout record saving during gameplay.

1. Open the system "Health" App on your iPhone.
2. Tap your profile picture in the top right → Select "Apps" → Choose "PingPong".
3. Turn on the read/write permissions for "PingPong". HealthKit permission is used to maintain the Apple Watch workout session, background swing sensing, and workout record saving during gameplay.

The App utilizes HealthKit workouts to keep background Bluetooth channels active. If your watch battery drops below 10%, watchOS may throttle background sensor streams. Please make sure your Apple Watch is sufficiently charged.

The App utilizes HealthKit workouts to keep background Bluetooth channels active. If your watch battery drops below 10%, watchOS may throttle background sensor streams. Please make sure your Apple Watch is sufficiently charged.

Language selection syncs from iPhone to Apple Watch through WatchConnectivity. If the Watch is temporarily offline or watchOS delays background communication, reopen the Watch app or bring the iPhone app to the foreground to sync again.

Language selection syncs from iPhone to Apple Watch through WatchConnectivity. If the Watch is temporarily offline or watchOS delays background communication, reopen the Watch app or bring the iPhone app to the foreground to sync again.