Help center Help center

PandaFiles Support PandaFiles Support

Answers for setup, system permissions, optional AI configuration, and file-management behavior. Can't find it? Email us directly. Answers for setup, system permissions, optional AI configuration, and file-management behavior. Can't find it? Email us directly.

What is PandaFiles?What is PandaFiles?

PandaFiles is a smart desktop file manager. It supports tabbed browsing, quick access folders, recent items, storage overview, download folder monitoring, and an optional AI assistant. PandaFiles is a smart desktop file manager. It supports tabbed browsing, quick access folders, recent items, storage overview, download folder monitoring, and an optional AI assistant.

Setup & PermissionsSetup & Permissions

Why does PandaFiles ask for file access?Why does PandaFiles ask for file access?

PandaFiles needs system permission to browse and manage the folders you choose. File access is used to display, search, organize, and open your local items inside the app.

PandaFiles needs system permission to browse and manage the folders you choose. File access is used to display, search, organize, and open your local items inside the app.

How do I troubleshoot file access?How do I troubleshoot file access?

Check system privacy and security settings, confirm the folder is still available, and reopen PandaFiles after changing permissions. If the issue continues, send details to support.

Check system privacy and security settings, confirm the folder is still available, and reopen PandaFiles after changing permissions. If the issue continues, send details to support.

Privacy & DataPrivacy & Data

Does PandaFiles upload my files?Does PandaFiles upload my files?

No. PandaFiles does not upload your local files to PandaFiles servers. File browsing and organization happen on your computer.

No. PandaFiles does not upload your local files to PandaFiles servers. File browsing and organization happen on your computer.

AI AssistantAI Assistant

How do AI features work?How do AI features work?

AI features are optional. If configured, requests are sent directly from the app to the official AI provider endpoint you set in the app. PandaFiles does not route those requests through a PandaFiles proxy server.

AI features are optional. If configured, requests are sent directly from the app to the official AI provider endpoint you set in the app. PandaFiles does not route those requests through a PandaFiles proxy server.

Can I use PandaFiles without AI?Can I use PandaFiles without AI?

Yes. You can use PandaFiles as a normal file manager without configuring AI.

Yes. You can use PandaFiles as a normal file manager without configuring AI.

Need help in Chinese or English? Email biangzhuangtu@gmail.com with your system version, PandaFiles version, and a description of the issue. Need help in Chinese or English? Email biangzhuangtu@gmail.com with your system version, PandaFiles version, and a description of the issue.