妮妮来了 Support

Two things first: that the "real-time live alerts" switch is on in the app, and that notifications are allowed for 妮妮来了 in iOS Settings › Notifications. Also check whether you set quiet hours — alerts that fall inside that window are skipped. There is no cap on the number of alerts, so you never need to worry about running out.

Yes. The watching runs on a server, not on your phone, and alerts are delivered through Apple's push service — so they arrive with the app closed or in the background. While the app is open in the foreground, it additionally refreshes the on-screen status about once a minute.

It's a separate switch in Settings that sends one notification when a stream ends, telling you how long it ran and — if there was more than one session that day — the running total. It's off by default because wanting to be called to a stream is not the same as wanting to be told at 3 a.m. that it's over, so we strongly suggest turning on quiet hours alongside it. It only applies to streamers you already subscribe to, and sessions shorter than five minutes aren't reported: a brief network wobble looks like an end and a restart, and that isn't really wrapping up.

Pick a start and end hour in Settings and nothing is pushed to that device during the window. The hours are read in your phone's own time zone, which is sent along with the setting, so a "1 a.m. to 8 a.m." window means your 1 a.m., not the server's.

The server watches the bio on a streamer's Douyin profile page. When wording like "on leave" or "not streaming" newly appears there, you get a notification and the sentence they wrote is shown as-is on the notices tab. Only newly added wording counts — plenty of streamers keep a permanent "resting today" line in their bio, and that shouldn't fire every day. It also means the feature misses things: a break announced only on stream, or in a post rather than the bio, can't be read. Treat it as a convenience, not a guarantee.

Yes. On the monitoring tab, tap "add streamer" and enter the Douyin ID — the part after live.douyin.com/ in the live-room address; pasting the whole address works too. Anyone you add is subscribed automatically.

No, that's normal — the server hasn't picked them up yet, and it usually clears within a minute or two on its own. There's no need to add them again.

That means Douyin doesn't resolve a live room for that ID — usually because the account ID was entered instead of the live-room ID, or because the account isn't set up for streaming. Waiting won't fix it; remove the entry and add the correct ID.

It turns on live alerts for everyone on the monitoring list at once; tapping again turns them all off. Individual switches still work as usual. Streamers marked "no live room" are subscribed too, but nothing can be pushed for them until the server resolves their room.

Press and hold their card. Streamers you added yourself can be deleted, which removes them from the server too. Streamers from the built-in roster can only be hidden — that's local to your phone and turns their alerts off; the shared list is untouched. A "N hidden · restore all" row at the bottom of the list brings them back.

They're based on when the server detected the start and end, not the true moments, so expect a margin of up to about a minute. If a stream was already running before monitoring began, the start is unknown and the record says so — it won't pass the moment of discovery off as the start time. Sessions crossing midnight are shown across both dates.

Only notifications actually delivered to your phone count. The app spotting a live stream during its own refresh isn't an alert. You can wipe the log from Settings › clear alert history; it starts again from zero and doesn't affect future alerts.

No. Every feature works signed out. Sign in with Apple exists for one reason: so the streamers you added survive a new phone or a reinstall. Without it, they are tied to a local identifier that is regenerated when you reinstall.

Settings › account › delete account removes the account and the data attached to it from the server. Signing out instead just unlinks this device and keeps the account intact.